Supporting local authorities to navigate change with confidence

Adapting to change can be challenging. We deliver end-to-end change management, project management and effective change communications to plan, embed and execute sustainable, long-lasting transformation.

Change Management Consultancy specialising in Local Government

Leading change services

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Change communications

Change communications that inspire, engage and drive successful and long-lasting transformation. Whether your organisation is undergoing restructuring, cultural shifts, digital transformation or leadership changes - we craft compelling messaging that builds trust and takes people on the journey with you.

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Change management

Navigate change with clarity, strategy and impact. We provide expert change management solutions that ensure a smooth and successful transition. Including mapping change readiness, stakeholder management, lessons learned, impactful strategies, RACIs and KPIs.

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Project management

Ensure your initiatives are delivered on time, within budget, and to the highest standards. Managing multiple stakeholder groups, facilitating activities, monitoring progress, task assignment and analysing performance.

Change consultancy

We focus on bringing teams along on the journey, so change is being done ‘with’ them, rather than ‘to’ them. Utilising data, insights and trends from the sector to ensure your Local Authority is benefiting from best practice.

Navigating the challenges local authorities face with a breath of sector experience to realise benefits, map activities and progress, report on milestones, develop target operating models, engage with stakeholders internally and externally, and clearly communicate via multi-channel campaigns.

Supporting local Government activities

  • Working collaboratively to support you to strategise, execute and embed your ambitions and aligned transformation.

  • Implementing new technology and systems, ERPs, intranets, apps Sharepoint sites, automating services and improving online accessibility.

  • Redesigning key services to deliver more effective and efficient experiences for residents, teams and partners. A careful balance of managing staff satisfaction, resident expectations and budgets.

  • Redesigning organisation structures to reflect new ways of working and user-centric services, supporting the upskilling of staff, and supporting with consultations.

  • Supporting internal and external consultations, surveys and stakeholder engagement to understand experiences, insights and feedback. Building insights and data to inform changes and increase success.

  • Cross-organisation communications strategy and engagement to support TUPE transfers. Balancing the organisational administration activities with the people-centric communications to support staff retention and positive experiences from briefings through to onboarding.

  • Developing strategies around business engagement, attracting investment and improving skills and employment opportunities locally.

  • Clearing planning change management and communications activities to deliver housing regeneration, town centre changes and ambitions for achieving strategic objectives.